Real latency, real cost, real accuracy — on enterprise voice workflow tasks. No cherry-picking.
| Task Type | OpenAI GPT-4o | Anthropic Claude | ConceptNet |
|---|
| Query Type | OpenAI GPT-4o | Anthropic Claude | ConceptNet |
|---|
| Intent Layer | OpenAI GPT-4o | Anthropic Claude | ConceptNet |
|---|---|---|---|
Layer 1 — Basic "Schedule a meeting for Tuesday" |
96% | 97% | ✓ 97% |
Layer 2 — Context-Aware "Send report when deal closes" |
89% | 91% | ✓ 94% |
Layer 3 — Predictive "Alert manager before contract expires" |
71% | 74% | ✓ 88% |
Layer 4 — Autonomous "Always update CRM after every call" |
58% | 62% | ✓ 91% |
| Provider | Languages | Enterprise-grade accuracy (>90%) | Cross-cultural voice |
|---|---|---|---|
OpenAI GPT-4o | ~50 | ~12 | ❌ No |
Anthropic Claude | ~30 | ~8 | ❌ No |
ConceptNet | ✓ 200 | ✓ 47 | ✓ Yes (SONAR) |